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Horizon Power Claims Management PO Box 1066, Bentley DC, WA 6983 Phone (08) 6310 1000 Facsimile (08) 6310 1010 Email customer.claims@horizonpower.com.auExtended Outage Payment Scheme Claim Form Householders

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How to fill out extended outage payment scheme

01

Obtain the extended outage payment scheme application form from your electricity provider.

02

Fill out the application form with your personal information, account number, and contact details.

03

Provide the necessary documentation, such as proof of outage duration, invoices or bills showing loss of service, and any other supporting evidence.

04

Submit the completed application form and supporting documents to your electricity provider.

05

Wait for the review and approval of your application.

06

Once approved, you will receive the extended outage payment according to the terms and conditions of the scheme.

Who needs extended outage payment scheme?

01

The extended outage payment scheme is for customers who have experienced a prolonged power outage due to issues with their electricity provider. It is designed to compensate for the inconvenience and losses incurred during the outage. Customers who have faced significant disruption, financial loss, or hardship as a result of the outage are eligible to apply for this scheme.

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What is extended outage payment scheme?

The extended outage payment scheme is a regulatory framework designed to provide compensation to affected customers during prolonged service disruptions or outages.

Who is required to file extended outage payment scheme?

Utilities or service providers that experience extended outages impacting their customers are required to file under the extended outage payment scheme.

How to fill out extended outage payment scheme?

To fill out the extended outage payment scheme, entities must complete the designated forms provided by the regulatory authority, detailing the nature of the outage, its duration, and the affected customer information.

What is the purpose of extended outage payment scheme?

The purpose of the extended outage payment scheme is to ensure accountability and provide financial relief to customers who experience significant service interruptions.

What information must be reported on extended outage payment scheme?

Entities must report information on the type and duration of the outage, the number of affected customers, and the compensation amounts being offered or processed.

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