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This article was downloaded by: [University Of Maryland] On: 10 July 2014, At: 08:33 Publisher: Taylor & Francis Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office:
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Determining causes and severity involves analyzing the root causes of an issue and determining the level of impact or severity it has.
Anyone involved in incident management or quality control may be required to file determining causes and severity reports.
To fill out determining causes and severity, one must document the factors contributing to an issue and assess its overall impact.
The purpose of determining causes and severity is to identify the underlying reasons for an issue and understand its potential consequences.
Information such as root causes, impact assessment, corrective actions, and preventive measures must be reported on determining causes and severity.
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