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UNIVERSITY OF SOUTHERN CALIFORNIA Patient Services Specialist Job Code: 191033OT Eligible:YesComp Approval:11/3/2021JOB SUMMARY: Owns the frontlines of patient care, providing customer service assistance
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How to fill out patient services specialist job

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How to fill out patient services specialist job

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Step 1: Gather all necessary information and documents about the patient's medical history, insurance details, and demographic information.
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Step 2: Use the electronic medical records system to retrieve and update patient information accurately.
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Step 3: Schedule appointments for patients, ensuring availability and coordination with healthcare providers.
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Step 4: Verify insurance coverage and determine any pre-authorization requirements.
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Step 5: Assist patients with filling out required forms and obtaining necessary signatures.
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Step 6: Collect and process co-payments, deductibles, and other out-of-pocket expenses.
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Step 7: Maintain patient confidentiality and adhere to privacy regulations like HIPAA.
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Step 8: Handle patient inquiries and concerns, providing excellent customer service and resolving issues promptly.
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Step 9: Maintain accurate and organized patient records, both electronic and paper-based.
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Step 10: Collaborate with other healthcare professionals to ensure seamless patient care and optimize the patient experience.

Who needs patient services specialist job?

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Hospitals and healthcare facilities that provide patient services and require efficient management of patient information.
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Medical clinics and physician offices that need assistance in scheduling appointments, verifying insurance, and handling administrative tasks.
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Health insurance companies that require specialists to process claims, handle billing, and assist patients with insurance-related matters.
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Pharmaceutical companies and medical equipment suppliers that liaise with patients and healthcare providers.
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Patients who seek comprehensive support and guidance in navigating the healthcare system, managing appointments, and understanding insurance benefits.
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A patient services specialist is responsible for assisting patients with administrative tasks, such as scheduling appointments, managing patient records, and ensuring that patients receive the necessary support and information regarding their healthcare needs.
Typically, individuals seeking employment or opportunities within medical facilities that require patient handling and administrative support are expected to file for a patient services specialist job.
To fill out a patient services specialist job application, candidates should prepare their resume, complete the application form provided by the employer, and provide necessary documents such as certifications or licenses relevant to the position.
The purpose of a patient services specialist job is to facilitate efficient service delivery to patients, improve patient experiences, and support healthcare staff by managing administrative functions related to patient care.
Information that must be reported includes personal details, work history, educational background, relevant skills, certifications, and potentially references.
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