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SCHOOL OF MINES & METALLURGYKAZI NAURU UNIVERSITY Nauru Road, Karla Bypass More P.Orally (C. H), Asansol, Dist. Burdwan, Pin713340 Date: 25/01/2021NOTICE Students of B. Tech 3rd Semester (Lateral
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How to fill out payment failed cases

01
Gather all information related to the payment failed case, such as the customer's account details, the transaction details, and any additional relevant information.
02
Analyze the reasons for the payment failure, which could include insufficient funds, expired credit card, or technical issues.
03
Update the customer's account status to reflect the payment failure.
04
Notify the customer about the payment failure and provide instructions on resolving the issue.
05
If the payment failure is due to technical issues on your end, investigate and resolve the issue to prevent future failures.
06
Keep track of the payment failed cases and monitor any recurring issues for patterns or trends.
07
Follow up with the customer to ensure that the payment failure has been resolved and the necessary remedial actions have been taken.

Who needs payment failed cases?

01
Payment failed cases are relevant to businesses or organizations that process online payments.
02
This includes e-commerce websites, subscription-based services, online marketplaces, and any other platforms that accept payments from customers.
03
These cases are necessary for customer support teams, accounting departments, and payment gateway providers to track and address payment issues effectively.
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Payment failed cases refer to instances where a payment transaction does not successfully process, often due to insufficient funds, incorrect payment details, or other issues preventing the completion of the transaction.
Entities that handle payments, such as merchants and payment processors, are typically required to file payment failed cases to account for transactions that did not complete properly.
To fill out payment failed cases, one must provide details such as transaction ID, date, reason for failure, and any related customer information as required by the relevant authority or processing agency.
The purpose of payment failed cases is to document and analyze failed transactions, allowing businesses and payment processors to resolve issues, improve payment systems, and maintain accurate financial records.
Information that must be reported includes the transaction ID, date and time of the transaction, reason for failure, amount involved, and any relevant customer or account details.
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