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MASTERS THESISIdentifying communication precursors to medical error in an inpatient clinical environment A palliative sedation therapy case study Janet Alexandra Corvette. Sc. in Health Systems Teller
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Step 1: Start by introducing yourself to the patient and establishing a friendly rapport.
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Step 2: Use clear and concise language to explain medical information to the patient.
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Step 3: Listen actively to the patient's concerns and address them empathetically.
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Step 4: Practice active communication by maintaining eye contact and using open body language.
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Step 5: Provide necessary information about the patient's condition, treatment options, and any potential risks or benefits.
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Step 6: Encourage the patient to ask questions and clarify any doubts they may have.
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Step 7: Summarize the key points of the conversation and ensure that the patient understands the information.
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Step 8: Follow up with the patient regularly and provide ongoing support as needed.

Who needs communicating with patients about?

01
Healthcare professionals, such as doctors, nurses, and other medical staff, need to communicate effectively with patients.
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Patients and their families also benefit from understanding and participating in discussions about their health and healthcare.
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Communicating with patients is about ensuring they are informed about their health condition, treatment options, and any necessary follow-up care.
Healthcare providers and organizations that deliver medical services to patients are required to file communicating with patients.
To fill out communicating with patients, ensure you include accurate patient information, details of communication methods used, and the topics discussed during the communication.
The purpose of communicating with patients is to enhance their understanding of their health, encourage participation in their care, and improve overall patient satisfaction.
Information that must be reported includes the date and time of communication, the medium used (e.g. phone, email), topics discussed, and patient feedback or concerns.
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