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POLICY & PROCEDURE CATEGORY:ADMINISTRATE VE/OPERATIONALIZE DATE: MARCH 12, 1997AUTHORIZED BY:REVISION DATE: SEPTEMBER 5, 2018CHIEF EXECUTIVE OFFICER SUBJECT:CONCERNS, COMPLAINTS, COMPLIMENTS AND RECOMMENDATIONSPURPOSE The
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Form centercomplaints amp compliments is a document used to report complaints and compliments about the services provided by a call center.
Any individual who has interacted with a call center and wishes to provide feedback or raise a complaint is required to file form centercomplaints amp compliments.
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The purpose of form centercomplaints amp compliments is to improve the quality of services provided by call centers by addressing customer feedback, complaints, and compliments.
Information such as the date and time of the interaction, the name of the call center representative, the reason for the complaint or compliment, and any relevant details about the service provided must be reported on form centercomplaints amp compliments.
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