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May 2021 | Edition 51Negotiating with Unions Ten tactical negotiation skills In May 2021, the Johannesburg Metropolitan Bus Service ground to a halt with drivers demanding an 18% wage increase; government
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01
Understand the objective: Before entering any negotiation, it is important to clearly define what you hope to achieve.
02
Research and prepare: Gather as much information as possible about the other party involved, their motivations, and their potential weaknesses.
03
Set the stage: Create a favorable environment for negotiation by choosing the right time and place.
04
Build rapport: Establish a positive connection with the other party by finding common ground and showing empathy.
05
Listen actively: Pay attention to what the other party is saying and try to understand their perspective.
06
Communicate assertively: Clearly express your needs, wants, and concerns while maintaining a respectful tone.
07
Use silence strategically: Allow moments of silence to create pressure and encourage the other party to reveal more information.
08
Offer alternatives: Propose multiple options to keep the negotiation flexible and increase the chances of finding a win-win solution.
09
Manage concessions: Make sure that any concessions you make are reciprocated by the other party.
10
Close the deal: Once an agreement is reached, summarize the terms and confirm in writing to ensure clarity and accountability.

Who needs 10 powerful negotiation tactics?

01
Anyone involved in business transactions, contract negotiations, sales, or dispute resolution can benefit from using powerful negotiation tactics.
02
Entrepreneurs, salespersons, lawyers, managers, and individuals seeking to improve their negotiation skills can find these tactics valuable.
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Ten powerful negotiation tactics include: 1) Preparation and Research, 2) Active Listening, 3) Building Rapport, 4) Anchoring, 5) Creating Win-Win Situations, 6) Utilizing Silence, 7) Framing the Conversation, 8) Leveraging Timing, 9) Establishing Authority, and 10) Being Aware of Body Language.
Individuals or teams involved in negotiations, such as business professionals, salespeople, and mediators, can implement these tactics to enhance their negotiation outcomes.
To fill out negotiation tactics effectively, you need to identify the specific context of your negotiation, select relevant tactics based on the situation, and prepare your strategy by outlining how you will implement each tactic.
The purpose of these tactics is to enhance negotiation outcomes by improving communication, fostering relationships, achieving favorable terms, and resolving conflicts effectively.
Information to be reported includes the context of the negotiation, the application of each tactic, the outcomes achieved, and any agreements reached.
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