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Support & Ticketing System (CRM) Version: 1.0 (1 March 2019) stContact: Martin Madle Sales Director martin.madle@deso.cz +420 737 442 999DESO development dispensing solution1/4Introduction We realise
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Provide a clear and detailed description of the problem or request.
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The support amp ticketing system is a platform that allows users to submit requests for assistance or report issues, which are then tracked through a ticketing process until resolution.
Typically, anyone needing support or assistance with a product or service, including customers, employees, and stakeholders, is required to file through the support amp ticketing system.
To fill out the support amp ticketing system, users should provide detailed information about the issue, including the description, urgency, and any relevant attachments or screenshots.
The purpose of the support amp ticketing system is to efficiently manage customer inquiries and issues, ensuring that they are tracked, prioritized, and resolved in a timely manner.
Information that must be reported includes the user's contact information, a detailed description of the issue, the severity level, and any relevant account or product information.
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