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OTRS Update and Installation Guide 7.0OTRS AG2020 05 07 1 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 32 2.1 . . . . . . . . . . . . . . . . .

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How to fill out otrs configuration options reference

01

Log in to OTRS using your admin credentials

02

Click on the 'Admin' tab

03

In the left sidebar, scroll down and click on 'SysConfig'

04

You will see a list of configuration options, click on the one you want to fill out

05

Enter the relevant information in the fields provided

06

Click on the 'Save' button to save your changes

Who needs otrs configuration options reference?

01

System administrators who want to customize and configure OTRS according to their organization's needs

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What is otrs configuration options reference?

The OTRS configuration options reference is a detailed documentation that outlines the various configurable options available within the OTRS framework, which is a ticketing system used for customer support and service management.

Who is required to file otrs configuration options reference?

Entities and organizations that utilize OTRS and need to customize their configuration for compliance, operational, or reporting purposes are required to file the OTRS configuration options reference.

How to fill out otrs configuration options reference?

To fill out the OTRS configuration options reference, users should gather the necessary configuration data from their OTRS system, follow the provided templates and guidelines, and accurately document each option based on their current setup.

What is the purpose of otrs configuration options reference?

The purpose of the OTRS configuration options reference is to provide a clear and organized overview of all configuration settings used within the OTRS system, enabling better management, compliance, and optimization of ticketing processes.

What information must be reported on otrs configuration options reference?

The information that must be reported on the OTRS configuration options reference includes details on all active configuration options, their respective values, any custom settings, and any changes made since the last filing.

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