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Get the free Voice & IVR Manager - Civil Service Jobs - GOV.UK

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Coordinating Manager RecorderJob DescriptionDepartment: Position: Grade: Supervisory: Reports to:Recorder Career Service 727 Yes County RecorderSummary Under general guidance and direction of the
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Log in to the Voice Amp IVR Manager platform
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Voice AMP IVR Manager is a software application designed to manage and optimize interactive voice response (IVR) systems, enabling businesses to automate customer interactions through voice prompts.
Businesses or organizations that utilize IVR systems to manage customer calls are typically required to file the Voice AMP IVR Manager.
To fill out the Voice AMP IVR Manager, users should provide details about their IVR system configuration, including voice prompts, options available to callers, and any performance metrics that need to be reported.
The purpose of the Voice AMP IVR Manager is to streamline the management of IVR systems, improve caller experience, and ensure compliance with regulatory requirements by maintaining accurate records of voice interaction data.
Information that must be reported on the Voice AMP IVR Manager includes system performance analytics, user interactions, call flow configurations, and any relevant regulatory compliance data.
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