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Volume 8 Number 2 Fall 2012 ISSN: 15535495Journal of Global Business and Technology SELECTED CONTENTSMANAGEMENT OF ESERVICES ADOPTION IN THE TELECOMMUNICATIONS SECTOR IN BAHRAIN Amr A. Swid and Ahmed
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01
Identify the goals and objectives of the e-services adoption.
02
Assess the current state of e-services within the organization.
03
Develop a detailed plan for implementing new e-services.
04
Allocate resources and assign responsibilities for the implementation.
05
Train employees on how to use and manage the new e-services.
06
Monitor the progress of the adoption process and make adjustments as needed.

Who needs management of e-services adoption?

01
Government agencies looking to improve efficiency and accessibility of services.
02
Businesses aiming to enhance customer experience and streamline operations.
03
Non-profit organizations seeking to reach a wider audience and increase engagement.
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Management of e-services adoption refers to the strategic planning, implementation, and monitoring of electronic services to enhance their utilization and effectiveness within organizations or sectors.
Entities that provide e-services, including government agencies, private companies, and non-profit organizations, may be required to file management of e-services adoption.
To fill out management of e-services adoption, organizations typically need to complete a prescribed form that includes details about their e-service offerings, usage metrics, user feedback, and future plans for development.
The purpose of management of e-services adoption is to ensure that electronic services are effectively utilized, meet the needs of users, improve service delivery, and guide further development and investment in e-services.
Information that must be reported includes the types of e-services offered, user statistics, success rates, feedback and satisfaction levels, challenges faced, and plans for improvements or expansions.
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