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Complaints ProcedureAuthor: Revision: Review Date:Public Jim Meany 11 October 2023Date: Revised:01 October 2012 November 2022Page 1 of 9TTC Group Complaint Procedure Introduction This policy applies

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How to fill out dispute resolution and complaints

01

Gather all relevant information pertaining to the dispute or complaint.

02

Clearly identify the parties involved in the dispute or complaint.

03

Provide a detailed description of the issue or concern.

04

Clearly state the desired outcome or resolution.

05

Submit the completed form or document according to the specified procedure or method.

Who needs dispute resolution and complaints?

01

Anyone who is involved in a disagreement, conflict, or misunderstanding with another party.

02

Individuals or organizations seeking a formal process to address grievances or concerns.

03

Consumers who have encountered problems with products or services provided by a business.

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What is dispute resolution and complaints?

Dispute resolution refers to the methods and processes used to resolve disagreements or conflicts between parties. Complaints are formal expressions of dissatisfaction regarding services or decisions.

Who is required to file dispute resolution and complaints?

Individuals or entities who feel wronged or dissatisfied with a service, decision, or process are required to file dispute resolution and complaints.

How to fill out dispute resolution and complaints?

To fill out dispute resolution and complaints, individuals must complete a standardized form detailing the issue, including relevant facts, dates, parties involved, and any supporting documentation.

What is the purpose of dispute resolution and complaints?

The purpose of dispute resolution and complaints is to provide a structured process for resolving conflicts, ensuring fairness and accountability, and allowing parties to seek remedies for grievances.

What information must be reported on dispute resolution and complaints?

Dispute resolution and complaints must report the names of the parties involved, a description of the issue, relevant dates, evidence supporting the claim, and the desired resolution.

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