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MIDDLE TENNESSEE NATURAL GAS UTILITY DISTRICT JOB DESCRIPTIONPosition:Customer Service RepresentativeLabor Grade:___Department: Customer Service ExemptO/T Status:NonSupervises: None Reports to: Office
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A customer service representative is a professional who interacts with customers on behalf of a company, addressing inquiries, providing assistance, and resolving issues related to products or services.
Typically, businesses that employ customer service representatives are required to file forms related to their employment for tax purposes and compliance with labor regulations.
Filling out customer service representative forms generally involves providing accurate employee information, job descriptions, and relevant payroll data as required by the applicable forms or regulations.
The purpose of the customer service representative is to facilitate communication between the company and its customers, ensuring customer satisfaction and addressing any issues that may arise.
Information that must be reported typically includes the representative's name, contact details, employment status, and any relevant performance metrics.
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