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TRAINING AND DEVELOPMENTBelieving Im a Manager How to develop assertive approaches Programme & Course Outline Dates: Duration: Venue: Cost:7th April and 20th April 2017 6 hours, spread over 2 sessions
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Understand your rights and boundaries.
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Practice good communication skills.
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Use 'I' statements to express your feelings and needs.
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Learn how to say 'no' and set boundaries.
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Practice assertive body language and tone of voice.

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Being assertive means expressing your thoughts, feelings, and needs in a direct, honest, and respectful way.
Assertiveness is a personal skill and not something that requires a formal filing; it applies to anyone who wants to communicate effectively.
To develop assertiveness, practice stating your needs clearly, using 'I' statements, and maintaining open body language.
The purpose of being assertive is to communicate your needs and boundaries while respecting others, thus improving interpersonal relationships.
Assertiveness does not require reporting information; however, it involves being clear about your thoughts and feelings.
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