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If you have a complaint or concern about the service you have received from the doctors or any of the personnel working in this practice, please let us know. We operate a practice complaint procedure
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How to fill out complaint proceduregrove road surgery

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How to fill out complaint proceduregrove road surgery

01
Obtain a complaint form from Grove Road Surgery or download it from their website.
02
Fill out the form with details of your complaint, including dates, names of staff involved, and specific incidents.
03
Submit the completed form to the complaints department at Grove Road Surgery either in person or by mail.
04
Wait for a response from the complaints department, who will investigate the issue and provide a resolution.

Who needs complaint proceduregrove road surgery?

01
Any patient or individual who has received care or services from Grove Road Surgery and wishes to make a complaint about their experience.

What is Complaint procedureGrove Road Surgery Form?

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Complaint procedureGrove Road Surgery template instructions

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The complaint procedure at Grove Road Surgery is a formal process that allows patients to report grievances or issues regarding the services provided by the practice.
Any patient or person affected by the services provided at Grove Road Surgery has the right to file a complaint.
To fill out the complaint procedure, you should obtain a complaint form from Grove Road Surgery, fill out your personal details, describe your complaint in detail, and submit it to the practice either in person or via their specified communication channels.
The purpose of the complaint procedure is to ensure that patient concerns are heard, addressed, and resolved, thereby improving the quality of care and service at the surgery.
The information required typically includes your name, contact information, a detailed description of the complaint, any relevant dates, and the outcome you desire.
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