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MIDDLE TENNESSEE NATURAL GAS UTILITY DISTRICT JOB DESCRIPTION Position:Customer Service RepresentativeDepartment: Customer ServiceLabor Grade:___ O/T Status: NonExemptSupervises: None Reports to:
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Customer Service Clerk 2 is a position typically responsible for assisting customers with inquiries, processing transactions, and providing information about services or products.
Individuals engaged in roles that require reporting or oversight of customer service activities are typically required to file customer service clerk 2.
To fill out customer service clerk 2, provide accurate information regarding service interactions, customer data, and adherence to company protocols as instructed on the form.
The purpose of customer service clerk 2 is to document and manage customer service activities efficiently to ensure quality service delivery and maintain records for compliance.
The information that must be reported includes customer interaction details, transaction records, service metrics, and any relevant feedback received.
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