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WICHITA STATE UNIVERSITY REQUEST FOR PROPOSAL (RFP) RFP Number:B0001842RFP Issuance Date:Tuesday, January 9th, 2024RFP Question Deadline:Wednesday, January 17th, 2024RFP Closing Date:Friday, January

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What is application service levels?

Application service levels refer to the predefined standards and metrics that outline the expected performance and availability of an application. These levels help ensure that the application's service is maintained consistently.

Who is required to file application service levels?

Entities that provide applications or services covered under regulatory frameworks, such as software vendors and service providers, are typically required to file application service levels.

How to fill out application service levels?

To fill out application service levels, one should gather relevant performance data, define the service level metrics, specify the expected standards for each metric, and document this information accurately in the designated filing format.

What is the purpose of application service levels?

The purpose of application service levels is to provide a clear benchmark for service performance, ensure compliance with legal or regulatory requirements, and enhance accountability between service providers and users.

What information must be reported on application service levels?

The information that must be reported on application service levels typically includes performance metrics, availability rates, response times, service commitments, and any other relevant operational details.

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