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Technical Specification for Supply & Delivery of 11KV Non-extensible 3 Way Ring Main Unit (For both Bulk consumer & DR Out Door installation) 1.0SCOPEThis specification covers Design, Engineering,

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What is customer care centres?

Customer care centres are dedicated facilities or departments within a company that focus on providing support and assistance to customers, addressing their inquiries, complaints, and needs.

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Typically, businesses that provide customer service to clients or consumers are required to file reports with customer care centres, ensuring compliance with regulatory standards.

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To fill out customer care centres, businesses need to gather relevant data about customer interactions, service metrics, and any complaints, then complete the required forms or digital submissions as specified by the regulatory body.

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The purpose of customer care centres is to improve customer satisfaction, ensure effective communication between the business and its customers, and to facilitate the resolution of issues that might arise.

What information must be reported on customer care centres?

Information typically required includes customer feedback, service performance indicators, resolution times, complaint statistics, and any follow-up actions taken.

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