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Western AustraliaBuilding Services (Complaint Resolution and Administration) Act 2011Building Services (Complaint Resolution and Administration) Regulations 2011As at 10 Feb 2024 [PCO 02j000]Official

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How to fill out building services complaint resolution

01

Identify the specific issue or complaint with the building services.

02

Contact the appropriate building services department or offices responsible for handling complaints.

03

Provide all necessary information including your contact information, details of the complaint, and any supporting documentation.

04

Follow up with the building services department to ensure your complaint is being addressed and resolved in a timely manner.

05

Cooperate with any investigations or inspections conducted by the building services department.

06

Keep records of all communication and documentation related to the complaint resolution process.

Who needs building services complaint resolution?

01

Tenants who are facing issues with the maintenance or management of their building.

02

Homeowners who have concerns about the quality of construction or repairs in their property.

03

Business owners who rely on building services for the operation of their establishments.

04

Property managers who are responsible for maintaining the building and ensuring the satisfaction of tenants.

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What is building services complaint resolution?

Building services complaint resolution is a process established to address and resolve complaints related to building services, ensuring compliance with regulations and standards within the construction and building maintenance sectors.

Who is required to file building services complaint resolution?

Individuals or entities affected by issues related to building services, including tenants, property owners, and contractors, are required to file a building services complaint resolution.

How to fill out building services complaint resolution?

To fill out a building services complaint resolution, complete the appropriate form with relevant details, including your contact information, a description of the complaint, and any supporting documentation.

What is the purpose of building services complaint resolution?

The purpose of building services complaint resolution is to provide a formal mechanism for addressing grievances, ensuring that building services comply with legal and safety standards.

What information must be reported on building services complaint resolution?

The information that must be reported includes the complainant's details, a detailed description of the issue, the location of the property, the parties involved, and any evidence supporting the complaint.

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