Get the free FOR A LIVEAGENT TRAINING COURSE FOR EXPERTS
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OPCWTechnical Secretariats/1716/2019
12 February 2019
ENGLISH only
NOTE BY THE DIRECTORGENERAL
CALL FOR NOMINATIONS
FOR A DIVERGENT TRAINING COURSE FOR EXPERTS
ZEMLINSKY KOSTOLANY, SLOVAKIA
13 23
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How to fill out for a liveagent training
How to fill out for a liveagent training
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Liveagent training is a structured program designed to equip customer service representatives with the necessary skills and knowledge to effectively assist and engage with customers in real-time.
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The purpose of liveagent training is to enhance the skills of customer service agents, improve customer interactions, and ensure compliance with industry standards and best practices.
What information must be reported on for a liveagent training?
Information that must be reported includes the training curriculum, participant details, training dates, outcomes, and any feedback from the training sessions.
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