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Oracle Advanced Monitoring and Resolution Users Guide, Release 3.0.0.0 for all platforms E2468002November 2011ORACLE CONFIDENTIAL. For authorized use only. Do not distribute to third parties. Oracle
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Oracle Advanced Customer Support is a specialized service offered by Oracle to provide enhanced support for enterprise applications and systems, helping organizations optimize their use of Oracle products.
Organizations that utilize Oracle products and require additional support services may choose to file for Oracle Advanced Customer Support.
Filling out the request for Oracle Advanced Customer Support typically involves completing specific forms provided by Oracle, detailing your current systems, support needs, and any additional services required.
The purpose of Oracle Advanced Customer Support is to ensure that clients receive tailored assistance, proactive monitoring, and access to expertise for optimal performance and quick resolution of issues.
Information that may need to be reported includes organizational details, specific Oracle products in use, support requirements, and any ongoing issues or requests for assistance.
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