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Installation Preparation Cisco Finesse can be installed standalone in a deployment with Unified Contact Center Enterprise (Unified CCE) or coresident in a deployment with Unified Contact Center Express
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Cisco Unified refers to a suite of communication and collaboration tools provided by Cisco, which includes products for unified communications, video conferencing, and voice solutions.
Organizations that use Cisco Unified solutions are required to file relevant documentation regarding their usage and compliance with regulatory standards.
To fill out Cisco Unified forms, one must gather necessary usage data, follow the provided instructions for the specific forms, and ensure all required information is accurately reported.
The purpose of Cisco Unified is to integrate various communication tools into a cohesive platform that enhances collaboration and improves productivity within organizations.
Information that must be reported includes usage statistics, service configurations, user accounts, and compliance metrics.
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