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Hi this is Bernie with national law Doc's, and today we'll be talking about the subject of small claims court the People's Court I'm a retired trial attorney, and I'm happy to tell you what I know about the subject of maximizing your chances of winning now today we'll be talking about our small claims kit called how to win in small claims court every time it covers in detail over 40 subjects and examples but in the limited time of this video I'm going to go over only some of the more popular ones, and we will be discussing the number one recommendation of how to win a case how to maximize your chances before the judge is there a bad habit that will sink your case there certainly is, and I'll tell you about that what court should I sue in and how do I get free small claims court information now let's talk about the number one recommendation and that is telling your story with as much factual detail as possible to a judge remember strong clear facts increase believability not speculation or opinion or sympathy and especially not bad memory, and now I'm not talking about long-winded stories but stating facts that directly relate to your case judges know that people rarely remember excruciating details unless it actually happened time and time again juries have told me that they were impressed by the witnesses who had a specific recollection so let's take that recommendation in user let's use an example this is an actual example of testimony that was very successful because details were used Abby bought a home improvement system from a retail shop under a special sales offer the sales rep said there would be no payments of interest for six months, and she especially refused to buy one of these extended warranties they tack on for an extra fee sure enough she bought it and sure enough the next month she got a bill and that warranty she didn't want was included in the billing it was hidden somewhere in the fine print, so she went to court and challenged them on it and this is what she said to the judge hmm good morning your honor I remember very well the conversation with the representative in question we were standing over by the stereo systems and I told him I was only willing to purchase if he could offer me the terms in their newspaper ad of no payments and interest in six months I said it was more expensive than I had envisioned because I was on a modest salary, and so I definitely did not want to have the extended warranty I asked him if this purchase would apply to this store in this system and I remember his reaction to this very day he stepped up to me and faced me directly, and he had this red and blue plaid shirt and put his pan in his pocket and he laid down the contract, and he crossed his hands like this, and he said I'll never forget this Mary I've been working in this store for three years now, and I have to tell you this is one of our best deals I just sold a dozen of these systems on the same terms and I can guarantee you this is...
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