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CARGO LOSS & DAMAGE FORM Please send this form with supporting documentation to:Bigchillclaims@bigchill.co.NZ Consignor (Sender) Details:Consignment Details:Consignee (Receiver) Details:Ref No: Date
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How to fill out freight loss or damage

01
Start by documenting the details of the shipment and the loss or damage incurred.
02
Take photographs of the damaged goods and packaging as evidence.
03
File a claim with the shipping carrier or insurance provider within the designated time frame.
04
Provide all necessary documentation and information such as the bill of lading, proof of value, and proof of loss.
05
Follow up with the carrier or insurance provider to track the progress of your claim and ensure timely resolution.

Who needs freight loss or damage?

01
Businesses or individuals who have experienced loss or damage to their shipped goods.
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Freight loss or damage refers to the situation where goods being transported are lost or damaged during the shipping process.
The party responsible for the shipment, which could be the shipper, carrier, or consignee, is required to file a claim for freight loss or damage.
To file a claim for freight loss or damage, the party responsible must provide documentation such as the bill of lading, inspection reports, and proof of the value of the goods.
The purpose of filing a claim for freight loss or damage is to seek compensation for the lost or damaged goods during shipping.
The information that must be reported includes details of the shipment, the nature and extent of the loss or damage, and supporting documentation.
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