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Austrasia College Pty Ltd RTO ID: 45303 | CRICOS Code: 03659K ABN: 33 616 949 412 T: 02 8066 0278 E: admissions@austrasia.edu.au W: www.austrasia.edu.au Castlereagh Campus: Level 5 & 6, 122 Castlereagh

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How to fill out refunds policy and procedure

01

Clearly outline the conditions for a refund, including eligible circumstances and timeframes for requesting a refund.

02

Specify the process for customers to request a refund, such as filling out a form or contacting customer service.

03

Detail the steps for processing a refund once it has been requested, including any approval processes or documentation required.

04

Explain how refunds will be issued to customers, whether it is through the original payment method or an alternative method.

05

Provide information on any exceptions to the refund policy, such as non-refundable items or circumstances where refunds will not be granted.

Who needs refunds policy and procedure?

01

Any business or organization that sells products or services and offers refunds to customers should have a refunds policy and procedure in place.

02

This ensures transparency and consistency in handling refund requests, protecting both the business and the customers.

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What is refunds policy and procedure?

Refunds policy and procedure outlines the steps and guidelines for processing refunds for goods or services.

Who is required to file refunds policy and procedure?

All businesses that offer refunds to their customers are required to have a refunds policy and procedure in place.

How to fill out refunds policy and procedure?

To fill out refunds policy and procedure, businesses need to detail the process for initiating a refund, including any required documents or information.

What is the purpose of refunds policy and procedure?

The purpose of refunds policy and procedure is to ensure that refunds are processed efficiently and fairly for both businesses and customers.

What information must be reported on refunds policy and procedure?

Refunds policy and procedure should include details such as refund eligibility criteria, refund process, and any applicable fees or restrictions.

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