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Concern and Grievance Policy and Procedure This procedure is applicable to: All staff, Parents and studentsAUTHORISED BY: VERSION: DATE: REVIEW:Head of School Version 8 August 2023 August 2025Version
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How to fill out concern and grievance policy

01
Read the concern and grievance policy thoroughly to understand the purpose and scope of the policy.
02
Identify the appropriate channels or points of contact for raising concerns and grievances.
03
Provide detailed information about the concern or grievance, including date, time, location, and individuals involved.
04
Follow the designated process for submitting your concern or grievance, which may involve completing a form or submitting a written statement.
05
Be prepared to provide any supporting evidence or documentation to substantiate your claim.
06
Keep records of all communication related to your concern or grievance for future reference and follow-up.

Who needs concern and grievance policy?

01
Any individual or group who wants to raise concerns or complaints about a specific issue or incident within an organization.
02
Employees, customers, vendors, or any other stakeholders who need a formal process to address their grievances and seek resolution.
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The concern and grievance policy is a set of guidelines designed to address and resolve issues or complaints raised by individuals within an organization.
All employees or individuals who have a concern or grievance within the organization are required to file a concern and grievance policy.
To fill out the concern and grievance policy, individuals can typically submit a written document outlining their concern or grievance, along with any relevant details or evidence.
The purpose of concern and grievance policy is to provide a formal process for addressing and resolving issues or complaints in a fair and timely manner.
The concern and grievance policy typically requires individuals to provide details about the issue or complaint, relevant dates, any witnesses, and any supporting evidence.
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