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ClientCentric Satisfaction Tool Thank you for participating in our ClientCentric Satisfaction Process. Following are the steps to get the process started. Date:Client Organization:Scope of Service/Description:High

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Companies or organizations that rely heavily on technology and IT systems.

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Full Tier 1 support is a comprehensive level of support provided for a product or service, typically including 24/7 availability, technical troubleshooting, and proactive monitoring.

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Companies that offer products or services that require ongoing technical support are required to file full tier 1 support.

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Information that must be reported on full tier 1 support includes details of support requests, response times, resolution rates, and customer satisfaction metrics.

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