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Mobile Telecommunications Relay Service (TRS) Customer Profile The TRS Customer Profile allows you to select your call preferences at any time. Your information is secure and confidential. Username

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How to fill out making a relay call

01

Dial the relay service number or use the relay service app on your device

02

When the operator answers, provide the phone number you wish to call and any specific instructions

03

Wait for the relay operator to connect the call

04

Communicate by speaking to the relay operator who will then type your message to the person you are calling

05

Listen to the response from the person you are calling by reading the message displayed by the relay operator

Who needs making a relay call?

01

Individuals who are deaf, hard of hearing, or have a speech disability

02

Individuals who prefer to communicate through text rather than voice over the phone

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What is making a relay call?

Making a relay call involves using a third-party operator to assist with communication between individuals who are deaf, hard of hearing, or have speech disabilities.

Who is required to file making a relay call?

Individuals who are unable to communicate effectively through traditional phone calls due to their hearing or speech disabilities are required to file making a relay call.

How to fill out making a relay call?

To fill out making a relay call, individuals can contact their relay service provider and follow the prompts to connect with a relay operator who will assist in facilitating the call.

What is the purpose of making a relay call?

The purpose of making a relay call is to ensure effective communication between individuals with disabilities and those who do not have such impairments.

What information must be reported on making a relay call?

The information reported on making a relay call includes the names of the individuals involved, the nature of the call, and any relevant details necessary to facilitate communication.

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