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Complaints ProcedureVersion: Review date: Edited by: Approved by: Comments: 1.0 20/10/2023 Joanne ClarkeSharon Ellis Operations ManagerTable of contents 1 Introduction 3 1.1 Policy statement 3 1.2
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How to fill out internal case comments

01
Access the internal case management system.
02
Search for the specific case you want to fill out comments for.
03
Click on the case to open it.
04
Locate the comments section within the case details.
05
Type your comments or observations in the comment text field.
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Who needs internal case comments?

01
Internal case comments are needed by team members, supervisors, and stakeholders involved in the resolution or monitoring of the case.
02
It helps in tracking the progress of the case, documenting important information, and ensuring effective communication within the team.

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Internal case comments are notes or observations made by individuals directly involved in a case for internal reference and documentation purposes.
Individuals directly involved in a case are required to file internal case comments.
Internal case comments can be filled out by providing detailed information, observations, and notes related to the case.
The purpose of internal case comments is to provide a record of observations, notes, and information related to a case for internal reference and documentation.
Internal case comments must include relevant details, observations, and notes related to the case being documented.
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