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INSTRUCTIONS February 7, 2024, Dear HID Partner, Firmware Upgrade Kits, Shield Cards, and HID class SE configuration cards* are available subject to security approval and meeting qualifying conditions.
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Tech support form is a form used to request technical assistance or support for a specific product or service.
Any individual or organization seeking technical support for a product or service may be required to file a tech support form.
To fill out a tech support form, provide detailed information about the technical issue or question, include contact information, and submit the form as instructed by the support provider.
The purpose of a tech support form is to facilitate the process of requesting and receiving technical assistance or support for a product or service.
Information such as the nature of the technical issue, any error messages received, contact information, product details, and any troubleshooting steps already taken may need to be reported on a tech support form.
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