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GRIEVANCE Reparation POLICY 20242025 VERSION NO. 14.0CUSTOMER SERVICE SECTION CUSTOMER SERVICE VERTICAL OPERATIONS WING HEAD OFFICE 112, J C ROAD BENGALURU 560002GRIEVANCE Reparation POLICY OF THE
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Customer service vertical is a specific department or area within a company that focuses on providing support and assistance to customers.
Companies in various industries that offer products or services to customers are required to file customer service vertical.
To fill out customer service vertical, companies typically need to provide information on the number of customer service representatives, types of customer inquiries handled, response times, and customer satisfaction metrics.
The purpose of customer service vertical is to ensure customer satisfaction, resolve issues or concerns, and maintain positive relationships with customers.
Information such as number of customer inquiries, resolution rates, average response times, customer feedback, and any improvements made to the customer service process must be reported on customer service vertical.
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