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Accessible VersionComplaint Process and Formerly to read Illustrated versionDeveloped March 2019Page 1My Disability Practitioners I am unhappy with my service? If I am not happy with My Disability
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How to fill out accessible feedback and complaints

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Provide clear instructions on how to access the feedback and complaints form.
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Use plain language for easy understanding.
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Include alternative communication methods such as email, phone, or in-person options.
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Ensure the form is easily navigable with accessible features for those with disabilities.
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Provide a confirmation message to acknowledge receipt of the feedback or complaint.

Who needs accessible feedback and complaints?

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Accessible feedback and complaints are needed by individuals with disabilities who may require accommodations to provide their feedback effectively.
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It is also beneficial for organizations looking to improve their accessibility and inclusivity by listening to feedback from all individuals.
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Accessible feedback and complaints refer to a process where individuals can provide feedback or submit complaints regarding the accessibility of a service, program, or facility.
Any individual who has experienced accessibility issues or barriers and wishes to inform the relevant authorities.
Accessible feedback and complaints can typically be filled out online, through email, phone, or in person. The process may vary depending on the organization or entity receiving the feedback.
The purpose of accessible feedback and complaints is to address and resolve accessibility issues, improve services and facilities, and ensure compliance with accessibility standards and regulations.
Information such as the nature of the accessibility issue, the location where it occurred, any relevant details or incidents, and contact information of the individual filing the feedback or complaint.
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