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Revisions to the Standard RFPNovember 2020 Section Old Provision (August 2020) November 2020 Revision Section 1. Letter of InvitationPara 5 (dead link)https://www.adb.org/site/businessopportunities/operationalprocurement/consulting/documents(updated
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Start by compiling a list of common questions that customers or users typically ask.
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Provide clear and concise answers to each question, ensuring that the information is accurate and up-to-date.
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Organize the frequently asked questions into categories or sections to make it easier for users to navigate.
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Consider including additional resources or links for users who require further information beyond the FAQs.
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Regularly review and update the frequently asked questions to reflect any changes in products, services, or policies.

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Websites, online platforms, and customer service departments can benefit from having a FAQ section to address common inquiries efficiently.
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Frequently asked questions can also help reduce the number of repetitive queries, saving time for both the customers and the company.

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Frequently asked questions (FAQ) are common inquiries or concerns regarding a specific topic, product, or service that are compiled to assist users in finding quick answers.
Typically, businesses, organizations, or websites that offer services or products are encouraged to create FAQs to help their customers or users.
To fill out an FAQ section, identify common questions from users, provide clear and concise answers, and organize them logically to enhance user experience.
The purpose of FAQs is to address common concerns, reduce repetitive inquiries, provide quick information, and improve customer satisfaction.
FAQs should include questions and answers related to the product or service, troubleshooting tips, return policies, pricing information, and other relevant customer concerns.
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