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Explore the Customer Service Standards policy by West Shore Village Inc. aimed at ensuring accessibility for individuals with disabilities as per AODA regulations.
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An operations manual is a document that outlines the procedures, policies, and guidelines for running an organization or a specific department.
Typically, organizations that operate under regulatory authorities or specific industry standards are required to file an operations manual.
To fill out an operations manual, gather necessary information about your operations, draft clear procedures, and format them according to regulatory or organizational standards.
The purpose of an operations manual is to standardize procedures, ensure compliance, provide training material, and serve as a reference for employees.
An operations manual must report information such as organizational structure, job roles, procedures for operations, safety protocols, and compliance regulations.
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