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Name: Fillable Online Meetings - Council Policy 2024: Guidelines for Conducting Local Government Meetings Fax Email Print - pdfFiller
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Meetings Council Policy Effective Date23 February 2012Policy OwnerCustomer Support and GovernanceLink to Corporate Nonstrategic Priority Financial SustainabilityReview Date October 2024Related LegislationRelated

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What is customer support and governance?

Customer support refers to the assistance provided to customers in using a company's products or services, while governance encompasses the frameworks and policies that guide how customer interactions and support are managed.

Who is required to file customer support and governance?

Organizations that provide customer support services or products that fall under regulatory requirements typically need to file customer support and governance documentation.

How to fill out customer support and governance?

To fill out customer support and governance, organizations must collect relevant data regarding their support operations and adhere to the prescribed formats and guidelines provided by regulatory authorities.

What is the purpose of customer support and governance?

The purpose of customer support and governance is to ensure that customer needs are met efficiently and to maintain compliance with regulations governing customer interactions and data management.

What information must be reported on customer support and governance?

Information that must be reported includes customer service metrics, response times, complaint resolutions, and compliance with any applicable regulatory standards.

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