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INFORMATION TECHNOLOGY SUPPORT TECHNICIAN LEARNING PROGRAMME Lectures start: 17 February 2025 (Orientation week 11 14 February)About this programme This one year programme in Information Technology
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An information technology support technician is a professional who provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications to ensure that technology runs smoothly within an organization.
Generally, organizations or individuals that utilize technology systems and need to document their IT support activities for compliance, record-keeping, or tax purposes are required to file information technology support technician information.
To fill out information technology support technician forms, gather necessary data regarding the provided services, equipment, and support activities, ensuring all required fields are accurately completed and supported by relevant documentation.
The purpose of an information technology support technician is to provide essential support for technology systems, facilitate user operations, and ensure the overall functionality and efficiency of IT infrastructure.
Information that must be reported includes details about the services rendered, issues resolved, time spent on tasks, equipment used, and any costs incurred related to the IT support provided.
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