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This policy outlines the complaints' management process at King Cars Trust, emphasizing transparency, respect, and efficiency in addressing customer complaints.
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Governance policy - complaints refers to the regulations and procedures established by an organization to address and manage grievances, concerns, and complaints effectively.
Individuals who are affected by the organization's policies, including employees, customers, and stakeholders, are typically required to file governance policy - complaints.
To fill out a governance policy - complaints form, provide detailed information about the complaint, including the nature of the issue, relevant dates, your contact information, and any supporting documentation.
The purpose of governance policy - complaints is to ensure that any grievances are heard, investigated, and resolved in a fair and timely manner, promoting transparency and accountability within the organization.
Information that must be reported includes the complainant's details, description of the complaint, relevant dates, supporting evidence, and any previous attempts at resolution.
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