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Job Description Job Title:Customer Sales & Service RepresentativeReports To:Customer Service Manager Department and Location:Customer Sales & Service Nora Springs, Iowa (Monday Friday TBD) Salary:DOE
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The position title customer service refers to the job designation of individuals responsible for interacting with customers, addressing their inquiries, resolving complaints, and providing support related to a company's products or services.
Typically, businesses or organizations with customer service departments or representatives are required to file the position title customer service for their employees.
To fill out position title customer service, one should provide the employee's name, job description, responsibilities, and contact information as well as any relevant metrics related to performance.
The purpose of the position title customer service is to define the role and responsibilities of customer service representatives, to ensure clarity in job expectations, and to facilitate proper management and evaluation of performance.
Information that must be reported includes the employee's name, contact information, job responsibilities, performance metrics, and any relevant training or certifications.
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