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This Product Service Bulletin outlines a customer satisfaction campaign for the Goodyear G152 and G652 Metro Miler tires due to observed lower sidewall cracking. It provides instructions for dealers on how to handle tire inspections and replacements, along with reimbursement processes.

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How to fill out product service bulletin

01

Begin by reviewing the product service bulletin (PSB) template provided by the company.

02

Fill in the header with relevant information such as the product name, model number, and bulletin number.

03

Clearly state the issue that prompted the bulletin, including any safety concerns or product failures.

04

Provide detailed instructions on how to resolve the problem, including step-by-step guidance.

05

Include any necessary diagrams, illustrations, or photographs to aid in understanding.

06

Specify any parts required for the service or repair and how to obtain them.

07

Add contact information for technical support if further assistance is needed.

08

Review the bulletin for clarity and accuracy before distribution.

Who needs product service bulletin?

01

Service technicians responsible for repairing or servicing the product.

02

Quality assurance teams needing to understand product issues and solutions.

03

Sales and customer service teams to inform customers of important updates.

04

Distributors and retailers to ensure they provide accurate information to customers.

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What is product service bulletin?

A product service bulletin (PSB) is a communication tool that provides information about changes, updates, or important notifications related to a product, often to ensure proper usage and maintenance.

Who is required to file product service bulletin?

Manufacturers and distributors of the product are typically required to file a product service bulletin.

How to fill out product service bulletin?

To fill out a product service bulletin, one should include product identification details, issue description, recommended actions, and contact information for further inquiries.

What is the purpose of product service bulletin?

The purpose of a product service bulletin is to inform users about critical information that may affect the operation, safety, or performance of a product.

What information must be reported on product service bulletin?

The information that must be reported includes product identification, issue details, recommended corrective actions, and any applicable deadlines or compliance requirements.

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