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This document presents a new business model for last-mile deliveries called crowdkeeping, which utilizes crowds to provide storage services for deliveries to customers who may be absent at the time of delivery. The study explores the effectiveness of this approach in reducing delivery costs, improving service quality, and enhancing overall efficiency in last-mile logistics. It involves a bilevel optimization program to determine various operational decisions, including pricing, routing, and...
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01
Identify delivery locations and areas where crowdkeeping can be beneficial.
02
Select a suitable crowdkeeping platform or app.
03
Create a detailed profile with requirements such as number of deliveries, time frames, and specific area coverage.
04
Recruit and onboard crowd workers by sharing the opportunity through social media, local groups, or the crowdkeeping platform.
05
Provide crowd workers with training and guidelines on how to perform the deliveries and use the system effectively.
06
Establish communication channels for real-time updates and support.
07
Track performance metrics and gather feedback from both crowd workers and customers.
08
Continuously optimize the process based on data collected to improve efficiency and satisfaction.

Who needs crowdkeeping in last-mile delivery?

01
E-commerce companies looking to improve delivery efficiency.
02
Logistics firms seeking to reduce operational costs.
03
Retailers needing flexible workforce solutions for peak seasons.
04
Delivery service providers wanting to scale their operations.
05
Local businesses aiming to enhance their last-mile delivery capabilities.
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Crowdkeeping in last-mile delivery refers to the practice of involving a large network of individuals or independent couriers to facilitate the final delivery of goods to consumers, using crowd-sourced resources for efficiency and coverage.
Typically, businesses or organizations that utilize crowd-sourced delivery services must file crowdkeeping in last-mile delivery, including logistics companies and retailers who engage independent couriers.
To fill out crowdkeeping in last-mile delivery, you should gather necessary data about deliveries, such as courier details, delivery times, and customer feedback, and then document this information in the specified format or template provided by regulatory bodies.
The purpose of crowdkeeping in last-mile delivery is to ensure accountability and efficiency in the delivery process, as well as to maintain transparency with the use of crowd-sourced delivery services.
Information that must be reported includes the identity of couriers, delivery addresses, timestamps of delivery, return records, and any issues encountered during the delivery process.
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