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This document outlines the responsibilities, qualifications, and requirements for the IT Service Desk Manager position at BreastScreen Victoria. The role involves overseeing the service desk operations, ensuring effective incident and change management, and maintaining service levels to support IT services for breast screening operations.
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A position description is a formal document that outlines the responsibilities, duties, and qualifications required for a specific job role within an organization.
Hiring managers and human resources personnel are typically required to file position descriptions to ensure clarity in job roles and compliance with organizational policies.
To fill out a position description, specify the job title, department, reporting structure, key responsibilities, required qualifications, and any specific skills or experience needed.
The purpose of a position description is to provide a clear understanding of job expectations, aid in recruitment and selection, and serve as a reference for performance evaluations.
The position description must include job title, job summary, essential duties, required qualifications, working conditions, and reporting relationships.
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