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This user guide provides comprehensive information on the Votran Gold Service, a door-to-door shared-ride paratransit service in Volusia County designed for individuals who cannot utilize standard fixed-route bus services due to disabilities or other qualifying factors. It covers eligibility requirements, reservation procedures, service areas, travel assistance, rights and responsibilities, and contact information for services.
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How to fill out votran gold service users

01
Visit the Votran website or local office to obtain the Gold Service application form.
02
Complete the personal information section, including your name, address, and contact details.
03
Provide information about your mobility needs, including any medical conditions or disabilities.
04
Include your preferred mode of transportation and any special assistance you might require.
05
Sign the application form and submit it online or in person at a designated location.

Who needs votran gold service users?

01
Individuals with disabilities that affect their mobility.
02
Seniors who may have difficulty using conventional transportation.
03
People recovering from surgery or medical conditions that limit their ability to travel independently.
04
Residents in need of accessible transport services for medical appointments, grocery shopping, or social outings.
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Votran Gold service users refers to individuals who utilize the specialized transportation services provided by Votran, which is designed to meet the needs of seniors and individuals with disabilities.
Individuals who use Votran Gold services or organizations that provide these services on behalf of users are required to file necessary documentation.
To fill out the Votran Gold service documentation, individuals must provide personal information, details of the service usage, and certify any necessary eligibility requirements as specified by Votran.
The purpose of the Votran Gold service users documentation is to ensure that transportation services are provided to those who qualify based on their age or disability status and to track the usage of these services for planning and funding.
Users must report their name, contact information, eligibility status, and details of service utilization, including dates and purposes of trips.
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Votran Gold Service paratransit Volusia County disability transportation shared-ride service eligibility requirements reservation process customer service travel assistance

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