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This Technical Service Bulletin (TSB) outlines the instructions for replacing the telephone module in 2012-2013 Audi A6 and A7 vehicles experiencing only 2G service for Audi connect due to changes in GSM spectrum usage by T-Mobile. It includes information on required parts, service procedures, and warranty claims.
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How to fill out technical service bulletin

01
Gather relevant information about the vehicle or equipment involved.
02
Review the technical service bulletin (TSB) for any specific diagnostic procedures.
03
Follow the instructions outlined in the TSB to diagnose the issue accurately.
04
Document any findings and confirm they align with the TSB recommendations.
05
Perform the necessary repairs or adjustments as specified in the TSB.
06
Record all work performed, including parts replaced and labor hours.
07
Ensure to keep a copy of the TSB with the vehicle's service history for future reference.

Who needs technical service bulletin?

01
Automotive technicians and mechanics for troubleshooting and repairs.
02
Fleet managers looking to maintain and optimize vehicle performance.
03
Service advisors who assist customers with vehicle issues.
04
Manufacturers and dealerships to ensure compliance with service standards.
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A Technical Service Bulletin (TSB) is a communication from a manufacturer to inform service technicians and dealers about specific issues, updates, or procedures regarding vehicle repairs and maintenance.
Typically, vehicle manufacturers and their authorized dealers are required to file a technical service bulletin for any significant issues that may affect vehicle performance or safety.
Filling out a TSB involves providing detailed information about the issue, recommended repairs, parts needed, symptoms, and any related service procedures, along with reference numbers and dates.
The purpose of a TSB is to disseminate information about common vehicle issues and their solutions, ensuring that service providers have the necessary knowledge and resources to address customer concerns effectively.
A TSB must report the problem description, affected vehicle models, diagnostic steps, repair procedures, parts needed, updated software, and any related warranty information.
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Audi connect telephone module replacement MMI3G+ Technical Service Bulletin 2G service A6 A7 T-Mobile retrofit kit GSM spectrum

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