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CLIENT CALL SHEET Date: Advisor: Referral: Reason for Seeking Assistance (check all that apply): Net Worth Management Retirement Planning Comp. Financial Planning Investment Management Tax Planning
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How to fill out client call sheet

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How to fill out a client call sheet:

01
Start by entering the date and time of the client call at the top of the sheet. This will help you keep track of when the conversation took place.
02
Next, write down the client's name and contact information. This includes their phone number, email address, and any other relevant details.
03
In the "Purpose of the Call" section, briefly outline the main reason for the conversation. This could be discussing a new project, providing updates, or addressing any concerns or issues.
04
Record any important notes or points discussed during the call. Include details such as action items, decisions made, and next steps.
05
If there were any attachments or documents discussed during the call, make sure to note them down on the sheet. This will ensure that you have a record of what was shared or referenced.
06
Lastly, sign and date the call sheet once the conversation is finished. This serves as confirmation that the call took place and the information recorded is accurate.

Who needs a client call sheet?

01
Sales professionals: Client call sheets are essential for sales professionals who need to keep track of important conversations and details with potential or existing clients.
02
Project managers: Project managers often use client call sheets to document discussions and decisions made during client meetings or check-ins. This helps them stay organized and ensures that everyone is on the same page.
03
Customer service representatives: Customer service representatives can benefit from client call sheets to record customer interactions, including any issues or resolutions discussed. It helps them provide better service and addresses any concerns effectively.
In summary, properly filling out a client call sheet involves recording important details such as the date, client information, purpose of the call, notes, attachments, and signing it once the conversation is over. Sales professionals, project managers, and customer service representatives are among those who can benefit from using client call sheets to keep organized and provide excellent service.
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Client call sheet is a document used to track client communication and important details about a client interaction.
Anyone who interacts with clients or handles client communication may be required to file a client call sheet.
Client call sheet can be filled out by entering details such as client name, date of call, purpose of call, outcome of call, follow-up actions, etc.
The purpose of client call sheet is to maintain a record of client interactions, track progress, and improve communication with clients.
Information such as client name, date of call, duration of call, purpose of call, outcome of call, next steps, and any follow-up actions must be reported on client call sheet.
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