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This document addresses a safety recall for certain models of the heliX pool slide due to a fall hazard. It provides owners with details on how to identify affected slides, instructions to stop using the product, and information on obtaining a free slide rail extension kit to mitigate risks. Additionally, it offers customer service contact details for further assistance.
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How to fill out important safety recall

01
Identify the product that has a safety recall.
02
Check the official recall notice for specific instructions.
03
Gather necessary information such as model number and purchase date.
04
Fill out the recall form with the required details.
05
Submit the form via the specified method (online, mail, etc.).
06
Follow up if you do not receive confirmation of your submission.
07
Follow any additional instructions provided for returning or disposing of the recalled product.

Who needs important safety recall?

01
Consumers who own the recalled product.
02
Retailers who sell the recalled product.
03
Manufacturers or distributors of the recalled product.
04
Safety organizations monitoring product safety.
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An important safety recall is a notification issued by a manufacturer or regulatory authority alerting consumers about a defect or safety issue in a product that could pose a risk to health or safety.
Manufacturers, distributors, and retailers are required to file an important safety recall when they become aware of a defect that could pose a safety risk to consumers.
To fill out an important safety recall, the entity must provide detailed information about the product, the nature of the defect, potential risks, and corrective actions taken, usually through a designated form prescribed by the regulatory authority.
The purpose of an important safety recall is to protect consumers from hazardous products, prevent accidents or injuries, and ensure that defective products are repaired, replaced, or refunded.
The information that must be reported includes the product description, identification of the defect, potential risks, population affected, corrective action taken, and a timeline for notifications and remedies.
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