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Consumer Affairs Branch FOURTH QUARTER REPORT2023 February 21, 2024CONSUMER AFFAIRS BRANCH FOURTH QUARTERLY REPORT 2023This page intentionally left blank.CALIFORNIA PUBLIC UTILITIES COMMISSION2CONSUMER
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Consumer advocacy public utilities DCA refers to the Department of Consumer Affairs regulations and programs designed to protect consumer rights and ensure fair practices within public utility sectors.
Entities that provide public utility services, such as gas, electricity, water, or telecommunications, are required to file consumer advocacy public utilities DCA.
To fill out the consumer advocacy public utilities DCA, you need to provide relevant company information, details about services offered, consumer impact assessments, and any complaints or issues reported by customers.
The purpose is to promote consumer rights, ensure fair pricing and service quality, and provide a mechanism for addressing consumer complaints against public utility providers.
Information required includes the utility provider's name, contact details, types of services offered, customer complaint statistics, and any corrective measures taken in response to complaints.
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