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NHS COMPLAINTS HANDLING: HOT TOPIC REPORT, JULY 202412NHS COMPLAINTS HANDLING: HOT TOPIC REPORT, JULY 2024Who are Healthwatch Nottingham & Nottinghamshire? Healthwatch Nottingham & Nottinghamshire
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01
Gather all relevant information about your complaint, including dates, times, and names of individuals involved.
02
Clearly outline the details of your complaint, focusing on the specific issues you encountered.
03
Complete the NHS Complaints Handling form, ensuring that your personal contact details are included.
04
Specify how you would like your complaint to be handled and any resolution you are seeking.
05
Submit the completed form through the designated channels, either online or by mail.
06
Keep a copy of your complaint for your records.

Who needs nhs complaints handling hot?

01
Patients who have experienced issues with NHS services.
02
Family members or representatives of patients who wish to raise concerns.
03
Individuals seeking to provide feedback on their experiences with NHS care.
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The NHS complaints handling hot is a designated process within the National Health Service in the UK for managing and resolving complaints from patients regarding their care and treatment.
Any patient or their representative who has experienced issues with NHS services, including non-medical staff, providers, and organizations involved in patient care, can file a complaint.
To fill out the NHS complaints handling hot, individuals must complete a complaints form available through NHS websites or local health authorities, providing details of the complaint, personal information, and any relevant documentation.
The purpose of the NHS complaints handling hot is to provide a clear and structured process for patients to voice concerns, facilitate resolution, and improve services based on feedback.
The information that must be reported includes the nature of the complaint, contact details of the complainant, specific incidents, dates, and any evidence supporting the complaint.
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