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COURSE SYLLABUSML502: Interpersonal Communication and Conflict Management Course Lecturers: Kenneth O. Gangel, PhD Former Professor of Christian Education at Dallas Theological Seminary Samuel Canine,
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How to fill out communication and conflict management
01
Define the purpose of the communication.
02
Identify the parties involved in the conflict.
03
Gather relevant information about the situation.
04
Establish a safe environment for open dialogue.
05
Use active listening techniques to understand each party's perspective.
06
Encourage respectful expression of feelings and concerns.
07
Identify common goals and interests between the parties.
08
Brainstorm potential solutions together.
09
Agree on a plan of action and follow up on its implementation.
10
Evaluate the effectiveness of the resolution after some time.
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What is communication and conflict management?
Communication and conflict management refers to the processes and techniques used to convey information effectively and resolve disputes or disagreements among individuals or groups.
Who is required to file communication and conflict management?
Typically, organizations, teams, or individuals involved in collaborative activities or with potential for conflicts are required to file communication and conflict management to ensure effective oversight.
How to fill out communication and conflict management?
To fill out communication and conflict management, one should provide detailed descriptions of the communication processes used and outline any conflicts, the parties involved, resolutions attempted, and outcomes.
What is the purpose of communication and conflict management?
The purpose of communication and conflict management is to foster a positive work environment, ensure clarity in communication, and address and resolve conflicts efficiently to maintain productivity.
What information must be reported on communication and conflict management?
Information that must be reported includes the details of the communication methods used, instances of conflict, parties involved, resolution strategies, and outcomes of conflict management efforts.
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