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This form is intended for customers of Lino Gijos to request a return or exchange of purchased products, in accordance with the civil code regulations of Lithuania. Customers can specify their reasons for return, provide payment details, and indicate whether they prefer an exchange or a refund.
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How to fill out product return or exchange

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How to fill out product return or exchange

01
Locate your receipt or proof of purchase.
02
Check the return policy of the store or website.
03
Carefully package the product in its original packaging if possible.
04
Fill out the return form, including your order number and reason for return.
05
Affix the shipping label or return label provided by the store.
06
Drop off the package at the designated shipping location or arrange for pickup.
07
Keep the tracking information for your records.

Who needs product return or exchange?

01
Customers who received a defective product.
02
Customers who ordered the wrong item.
03
Customers who changed their mind about a purchase.
04
Customers who received a product that does not match the description.
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A product return or exchange is the process by which a customer can return a purchased item to the seller for a refund, replacement, or credit, typically due to dissatisfaction or incorrect item.
Customers who wish to return or exchange a product they purchased are required to initiate the filing of a product return or exchange.
To fill out a product return or exchange, a customer typically needs to complete a return form provided by the retailer, specifying the reason for the return, the order details, and any other required information.
The purpose of product return or exchange is to allow customers the flexibility to return unsatisfactory goods or swap them for different items, thereby enhancing customer satisfaction and trust in the retailer.
Information that must be reported includes the order number, the customer's contact information, the product details, the reason for the return or exchange, and any supporting documentation like receipts.
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