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NATIONAL TRANSPORTATION SAFETY BOARD Office of Aviation Safety Washington, D.C. 20594 June 23, 2020Group Chairman\'s Factual ReportOPERATIONAL FACTORS/HUMAN PERFORMANCE DCA19LA134Table Of Contents
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Identify the key operational factors that influence human performance in your specific context.
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Gather data through observation, surveys, or interviews to understand how these factors impact performance.
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Analyze the collected data to identify trends, correlations, and areas for improvement.
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Develop specific criteria for each operational factor to evaluate their effectiveness.
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Implement strategies to enhance operational factors based on the analysis, ensuring they support human performance.
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Monitor and review the changes implemented to assess their impact on human performance over time.

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Operational factors human performance refers to the analysis and evaluation of various human-related elements that can influence the effectiveness, safety, and efficiency of operations within an organization, particularly in high-risk industries.
Organizations and entities engaged in operations that significantly rely on human performance data, including those in aviation, transportation, and other high-risk sectors, are required to file operational factors human performance assessments.
To fill out operational factors human performance, organizations should collect relevant data on human interactions, performance metrics, and environmental factors, then complete the designated forms or templates provided by regulatory agencies detailing their findings and analyses.
The purpose of operational factors human performance is to identify and mitigate risks related to human behavior in operational settings, enhancing safety, efficiency, and overall performance in the workplace.
Information that must be reported includes data on human error incidents, performance metrics, environmental conditions, training and qualifications of personnel, and any corrective actions taken to address identified issues.
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